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If you are having a problem dialing in to ROF.NET, make sure your computer is configured properly:
- If your computer is configured properly, take the phone cable that
is plugged into your modem and plug it into a phone. Is there a dial
tone? There must be a dial tone on the line in order to use that line
to dial in.
- If there is a dial tone, is there another place on your computer to
plug the phone cable in? Many modems come with two ports, one that goes
to the jack and one that goes to a phone, so you can have a phone and a
modem plugged into the same line without having to constantly switch
cables. If this is the case, make sure you have plugged the cable that
needs to go from the phone jack to the modem into the correct port.
- Try using a different phone cable. There may be a problem with the phone cable you are using.
- Verify that you have the correct telephone number entered. If your
telephone line requires any dialing prefixes, make sure those digits
are also entered with the phone number. ROF.NET's modem line is 928-9898
- Make sure the [Caps Lock] key is in the correct position and try again.
- Check to make sure your modem is installed correctly.
- Did this problem just start? If so, have you installed any new
software or hardware since the last time you were able to dial in? Try
removing the new hardware/software you installed, and restarting your
computer.
If you continue to have problems, please contact the (Help Desk) at 945-4920 x2 or send electronic mail to help@rof.net.
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